Diversified Sound — Privacy Policy
Effective Date: September 1, 2025
Diversified Sound (“Company,” “we,” “our,” or “us”) respects the privacy of our clients, partners, employees, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information across our business operations — including rentals, production shows, staffing, livestreaming, promotional media, and our website https://diversified-sound.com.
1. Scope
This Policy applies to:
Clients and prospects who rent, purchase, or contract AV equipment or production services.
Subscribers to our marketing communications.
Vendors, contractors, and employees engaged in productions.
Website visitors to diversified-sound.com.
Audience members at live or livestreamed events.
2. Information We Collect
Client & Business Information: names, emails, phone numbers, billing/shipping addresses, company details, and order/rental histories.
Marketing Data: email subscriptions, event interests, and preferences when you opt in to receive promotional updates.
Payment Information: all transactions are securely processed by trusted third-party providers (e.g., Stripe, PayPal). Diversified Sound does not store credit card numbers.
Employment & Staffing Information: resumes, HR files, payroll records, and certifications for employees and internal staff.
Event Media: photos, videos, and livestream content, including possible audience appearances, which may be used for promotional and marketing purposes.
Technical Information (Website): limited data such as server logs and IP addresses for security and performance. We do not use tracking cookies, pixels, or ad retargeting.
3. How We Use Information
We use collected information to:
Provide and deliver rental equipment, production services, and technical support.
Maintain client records for quotes, invoices, and future engagements.
Send both transactional communications (e.g., contracts, invoices) and marketing communications (e.g., newsletters, promotions) where permitted.
Manage employees and staff for productions and internal operations.
Produce livestreams, photography, and video content for events and promotional use.
Comply with legal, tax, and insurance obligations.
4. Sharing of Information
We do not sell or trade client information.
We do not share client information with third parties except as required by law.
Employees’ and contractors’ data may be shared with payroll, tax, and insurance providers solely for operational purposes.
Photos, videos, or livestreams may be shared on Diversified Sound’s owned media channels, social platforms, or promotional materials.
5. Data Security
We implement commercially reasonable safeguards, including secure servers, access controls, and vendor contracts. While no method of storage or transmission is completely secure, we work to minimize risk.
6. Data Retention
Client data is retained as long as necessary to maintain business records, comply with accounting/legal obligations, and support ongoing client relationships.
Employee and HR data is retained in compliance with employment and labor requirements.
Media and promotional content may be retained indefinitely unless removal is requested.
7. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Opt out of marketing emails at any time.
Request removal of personal likeness from promotional content (when reasonable).
Request a copy of your data in portable format.
To exercise these rights, contact us at sales@diversified-sound.com
or 888.927.9362.
8. Audience Media at Events
By attending a Diversified Sound–produced event, you may appear in photos, videos, or livestreams. These may be used for promotional purposes. If you wish to opt out or request removal of identifiable media, contact us at the details below.
9. Employees & Staffing
Diversified Sound directly employs and manages staff for its production shows. HR, payroll, and training data is collected and stored for legitimate employment purposes only.
For rental clients, staffing and crew are provided by the client, and Diversified Sound does not collect personal data on those individuals.
10. International Clients
Diversified Sound serves clients globally. If you are located outside the United States, your information may be transferred and processed in the U.S. We apply appropriate safeguards consistent with applicable data protection laws.
11. Regional Notices
California Residents (CCPA/CPRA): You have rights to request disclosure, correction, or deletion of data, and to opt out of the “selling” or “sharing” of personal information. Diversified Sound does not sell or share client data.
EEA/UK Residents (GDPR): We process data based on contract performance, legitimate interests, consent (for marketing), and legal obligations. You may exercise rights including access, correction, erasure, restriction, objection, portability, and complaint to your local data authority.
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with a new “Effective Date.”
13. Contact Us
For any questions or requests related to this Privacy Policy, contact us:
Diversified Sound
Website: https://diversified-sound.com
Email: sales@diversified-sound.com
Phone: 888.927.9362